• provide honest, professional and personal service to meet your specific needs and requirements;
• provide unambiguous advice;
• discuss all findings and reports in person;
• produce concise reports;
• provide you with up-to-date information on which to base your decisions;
• telling you what the real 'state of play' is;
• ask you for your honest opinion on the service provided in order to implement improvements or additions if relevant;
• if specialists are required to assist, only 'competent persons' will be used with your full approval;

THE CONSULTANT WILL NOT:

• tell you that things are good when they are not;
• give you the same as the last Client with a new cover;
• tell you what you must do;
• present over lengthy and rambling reports;
• leave you 'on your own' if any report, advice etc is queried by an external agency;
• accept assignments beyond his ability;

YOU BENEFIT FROM:

• knowing you have honest, professional, unambiguous advice delivered personally;
• knowing that, so far as is reasonably practicable, you are complying with minimum standards required under current health & safety legislation;
• being better able to identify the need for and then to prioritise your resources.